Shipping and Returns
Live in a region where Wilderness Poets does not ship web orders? Please visit Wilderness Poets at www.iherb.com to place an international order. iHerb ships to 165 countries within 1-5 business days.
Most orders will be shipped within 1 to 2 business days after receiving the order. We will notify you if the order may be delayed because of out of stock items. We provide Free Shipping on all continental U.S. retail orders over $49.00. (No Free Shipping to Alaska, Hawaii, and other U.S. possessions and territories). Appropriate shipping fees will be applied to any orders shipping to these states.
We ship to the continental U.S. via UPS or USPS, and to Alaska, Hawaii via USPS Priority Mail. We also ship via USPS to PO Boxes.
On orders less than $49.00, you can typically choose between UPS and USPS shipping during checkout.
Wilderness Poets uses UPS and USPS as our primary carriers for Ground shipping. These carriers require a street address. We ship to the continental U.S. via UPS and USPS. We ship to PO Boxes, Alaska, Hawaii, U.S. territories, and APO and FPO addresses via USPS Priority Mail.
Orders are shipped from Ashland, Oregon and are usually sent within 1 to 2 business days of receiving the order. UPS takes another 5 to 7 business days to reach some areas of the U.S., depending on weather. USPS typically takes 3 to 5 business days to reach some areas of the U.S.
You should receive an automatic shipment confirmation email with the tracking number for your order.
EXPEDITED SERVICE: Customers will be billed exact charges for UPS Next Day, 2-Day or 3-Day service.
If you choose, you may return unopened products within 30 days to:
Wilderness Poets- Shipping Department
686 Tolman Creek Rd.
Ashland, OR 97520
Remember to include a copy of your packing slip (or a piece of paper, your order ID number, name, address, email address, and phone number) and a note with the reason for your return so we know who to credit for the return. Once we have received it we will credit the card used to charge the order.
Alternatively, we can send you a pre-paid UPS return label for your return and we would deduct our discounted rate for shipping from your refund.